About Us

A Journey of Excellence Since 1983

Bruce Taxis was founded by Alex Bruce on 1st April 1983. Alex started out in a small office in Gowan Avenue Falkirk with a handful of cars and over the years grew to a well-established fleet of 130 taxis. As the business grew we moved premises a fare few times, including a purpose built building in Middlefield for Taxi Hire and Car Sales and in 2009 we moved to our current state of the art office and workshop premises at Bankside in Falkirk, serving the transport needs of a wide variety of clients throughout the Falkirk Area and beyond.

Alex vision was to operate the biggest and best taxi service to the Falkirk District with well presented smart drivers, fully maintained new model cars and proficient office staff. Over the years the business has changed radically to meet the changing needs of the traveller. In particular, Bruce Taxis have remained at the forefront of technology operating the latest Autocab booking and despatch system with Interactive Voice Response (IVR) and Smartphone booking APP. All our staff are fully trained on our system, call handling and customer service before they take live calls and they build up an excellent knowledge of the Falkirk and surrounding areas ensuring a fast and efficient service to customers and equality and fairness to all drivers.

We now supply a wide variety of transport including Wheelchair Accessible Vehicles, 8 Seater Vehicles and Saloon cars to a wide and varied clientele 24 hours per day 365 days per year.

 

A Family Touch & Dedicated Team

Building up a great reputation over the years, Bruce Taxis is still essentially a Family Business with Alex two Daughters running the company, both of whom have been with the company for over 25 years. Current Managing Director Laura oversees the running of the Taxis, Drivers and Workshop side of the business and Director, Emma runs the Taxi Control Room and staff.  Laura and Emma are proud to be taking the company into it’s 40th year of trading which was celebrated with a family fun day for staff and drivers and their families. 

We value the importance of having excellent staff, many of whom have been with the company for many years.  Helen manages our accounts and Kelly ensures the smooth running of our local authority contracts. Our workshop is managed by George who has more years of experience than he likes to admit to along side mechanics Derek (aka Buster) and new recruit Stuart, all of them benefit from a can do attitude and can turn their hand to anything that is asked of them.  Many of our Control room staff have also been with us for many years and we value the experience and knowledge they bring to the office, although due to the nature of the job and shift work we often employ students who move on once qualified therefore we are often recruiting confident, enthusiastic people to join our team.

Decade of Excellence​

In 2011 Bruce Taxis were proud to announce the purchase of Blue Star Taxis Ltd. This acquisition along with continued expansion to the company fleet has allowed us to provide all our customers with a more efficient service. All drivers and vehicles on our fleet operate under the Bruce Taxis umbrella therefore it will always be a BRUCE Taxi that collects you.

In 2022, at the Scottish Taxi and Private Hire Awards, we were honoured to be awarded the Scottish Taxi Company of the year award which is voted for by the public. We were delighted to also be awarded the Environmental Award for our efforts in changing our fleet to hybrid models to reduce our effect on the community we live in and by the end of 2024 all of our saloon cars will be hybrid models. The highlight of the 2022 awards for Bruce Taxis was our founder Alex Bruce being awarded the posthumous Lifetime Achievement Award. 

In the 2023 Scottish Passenger Transport Awards we were thrilled to retain both the Large Scottish Taxi Company of the Year award and the Environment award.

In 2024, Bruce Taxis was named Taxi Company of the Year at the Scottish Taxi and Private Hire Awards, recognising our commitment to service excellence, innovation, and community engagement. This award highlights our team’s dedication and our efforts to provide reliable and sustainable transportation.

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